Amigos expertos, por favor si me pueden ayudar de urgencia, desde hace unas semanas me ha estado saliendo este error Ha surgido un error (mail.TRY_AGAIN) desconocido. el detalle dice method: [unknown]
msg: try again: Unable to connect to the MTA
code: mail.TRY_AGAIN
detail: soap:Receiver
trace: com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA ExceptionId:btpool0-99://mail.dpsa.gob.ec/service/soap/SendMsgRequest:1333395373577:fb230051e087c8dc Code:mail.TRY_AGAIN at com.zimbra.cs.mailbox.MailServiceException.TRY_AGAIN(MailServiceException.java:479) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:628) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:425) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:385) at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:193) at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:154) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:294) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:215) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:208) at javax.servlet.http.HttpServlet.service(HttpServlet.java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:79) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81) at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132) at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.handler.DebugHandler.handle(DebugHandler.java:77) at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451) Caused by: java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:351) at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:213) at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:200) at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366) at java.net.Socket.connect(Socket.java:529) at com.zimbra.cs.mailclient.MailConnection.newSocket(MailConnection.java:416) at com.zimbra.cs.mailclient.MailConnection.connect(MailConnection.java:74) at com.zimbra.cs.mailclient.smtp.SmtpTransport.protocolConnect(SmtpTransport.java:180) at javax.mail.Service.connect(Service.java:291) at javax.mail.Service.connect(Service.java:172) at javax.mail.Service.connect(Service.java:121) at com.zimbra.cs.mailbox.MailSender.sendMessageToHost(MailSender.java:894) at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:831) at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:565) ... 39 more
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
e: [
0: {
a: "cristina.palacios@dpsa.gob.ec",
add: "1",
t: "t"
},
1: {
a: "admin@mail.dpsa.gob.ec",
t: "f"
}
],
idnt: "dd220b70-5c40-4f0a-a8c2-74b46bf497f1",
mp: [
0: {
content: {
_content: "prueba"
},
ct: "text/plain"
}
],
su: {
_content: "prueba"
}
},
suid: 1333395373859
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "admin@mail.dpsa.gob.ec",
by: "name"
},
authToken: "(removed)",
notify: {
seq: 3
},
session: {
_content: 12887,
id: 12887
},
userAgent: {
name: "ZimbraWebClient - SAF3 (Win)",
version: "7.1.1_GA_3196"
}
}
}

como indico soy novata y cuando me hice cargo del programa ya estaba todo instalado y demas, asi que no se a que se puede deber esta situacion, si pueden ayudarme por favor, les agradeceria infinitamente.